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Commission approves €840 million Germany guarantee scheme to support travel industry

Christian Fernsby ▼ | July 31, 2020
The European Commission has approved, under EU State aid rules, a German State guarantee scheme worth €840 million to cover vouchers issued by travel operators for cancelled travel packages booked prior to 8 March 2020.
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This scheme is in line with the objectives pursued by the Commission Recommendation adopted on 13 May 2020 to make vouchers an attractive and reliable alternative to cash reimbursements.

Topics: Germany

Executive Vice President Margrethe Vestager, in charge of competition policy, said: "The rights of consumers to be compensated for cancelled bookings must be ensured, even in these difficult times for the travel industry due to the coronavirus outbreak.

"The use of vouchers should be encouraged and travelers should be able to accept them without fear of losing their money.

"This €840 million German guarantee scheme will protect consumers, while helping companies in the travel industry to cover their immediate liquidity needs and continue their activities.”

In Germany, as of end-April, travel packages amounting to €6 billion in total were booked before 8 March and still outstanding. Some of these bookings were already cancelled because of the emergency measures necessary to limit the spread of the coronavirus, and more may have to be cancelled in the future.

For a large portion of the cancelled bookings, customers have been refunded by tour operators or have been offered replacement bookings. Still, it is estimated that travel operators will issue €1.5 billion worth of secured vouchers to compensate customers for the remaining cancelled travel packages.

The vouchers will remain valid until 31 December 2021. If not used before this date, the full amount paid will be reimbursed to the customer.