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Rail passengers in north UK to start being compensated in early July POST Online Media

Rail passengers in north UK to start being compensated in early July

Staff Writer | Saturday June 30, 2018 6:08AM ET
Northern rail
Britain   Season ticket holders will be eligible to receive a cash payment

Rail passengers in the north of England affected by the recent rail disruption will benefit from a comprehensive compensation package agreed at a Transport for the North board meeting in Manchester, following a recommendation from the Department for Transport.


The package will see:

- season ticket holders on the worst affected Northern services in Lancashire, Cumbria and Greater Manchester, who experienced disruption before and after the May timetable change, will be eligible to receive a cash payment equivalent to up to 1 month’s travel — this will be in addition to the standard existing compensation passengers are entitled to

- season ticket holders in other parts of the north that have been badly affected since the introduction of the May timetable will be eligible to receive a cash payment equivalent to 1 week’s travel — this will also be in addition to the standard existing compensation passengers are entitled to

- marketing campaigns for the tourist areas affected by the disruption, such as Blackpool and the Lake District, will be funded as part of the package

Further measures are expected to be agreed shortly.

The costs of the package will be met in full by the industry, and passengers will start receiving payments from early July.

A temporary timetable is in operation on parts of Northern’s network until 29 July, with the full timetable introduced following that. This temporary timetable has brought more stability, helping passengers to plan ahead.

The Lakes Line is also due to start running Northern services again from Monday.

 

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