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Tokyo railway ‘deeply sorry’ after train leaves 20 seconds early

Staff Writer | November 19, 2017
A railway operator has issued a sincere apology for the “tremendous nuisance” caused by a train departing 20 seconds early.
Metropolitan Intercity Railway
Transportation   Metropolitan Intercity Railway
Metropolitan Intercity Railway Co. said the Tsukuba Express train linking Tokyo and its northern suburbs pulled out of Minami-Nagareyama Station at 9:44:20 instead of 9:44:40, Jiji reported.

“We deeply apologize for causing a tremendous nuisance to customers,” the company said.

“There was no complaint from customers over this incident,” the firm said, adding that no one missed the train due to the premature departure.

Japanese railway services, including bullet trains, are famous for their world-beating punctuality.