The adage \"there is no \'I\' in team\" is a handy refrain used to emphasize the importance of teamwork in just about any setting, but new University of Alberta research shows that \"I\" works best alone when it comes to customer service.
There\'s no doubt you\'ve been in a situation when you forgot that you have business negotiations arranged. Yes, that can happen in any organization and sometimes you just can\'t postpone it. And that\'s where your troubles start.
Anyone who shops online is familiar with those \"top-rated\" products or services that rise to the top of their search on e-commerce intermediary sites like Amazon or Expedia. So, do those rankings really help those products or services get sold?
If you ask anybody what a great leader should do, motivation would be most probably on the top of the answers list. But stop for a moment and let\'s ask ourselves: What does it really mean if you need to constantly motivate your workers?