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Don't trust online reviews just like that: Psychological factors are extremely complex
Online reviewsMonday October 29, 2018 6:10AM ET
A new study reveals how psychological factors affect the ratings people provide and how they describe their experiences when posting online reviews.
Men in leadership gain from psychopathic behavior, women punished
Aggressive behaviorMonday October 22, 2018 5:43AM ET
People with psychopathic tendencies are slightly more likely to be a company boss, but a new study finds men are allowed a pass for those inclinations while women are punished.
Even small gifts boost business
Business giftsMonday October 15, 2018 5:53AM ET
If a sales agent brings their customer a small gift, the customer is much more likely to make a purchase, a study by the university of Zurich has shown.
Singling out 'rising stars' in companies could demotivate staff
Future bossMonday October 8, 2018 5:47AM ET
Firms that fast-track individuals to leadership positions and identify \"rising stars\" risk demotivating their employees, a study shows.
Delegative leadership is a good thing unless...
Delegative leadershipMonday October 1, 2018 6:41AM ET
Delegative leadership is popular among some leaders because it gives their workers a great deal of freedom. And workers should be happier. And work more. And earn more. And, in fact, it very often turns into a disaster...
The 'invisible hand' from 1759 doesn't control markets
TradingMonday September 24, 2018 6:03AM ET
Traditionally, many economists presume markets are influenced by the \"invisible hand\" theory.
Being the market leader is not everything
Market leaderMonday September 17, 2018 5:46AM ET
The market share of a company does not have a strong influence on its financial performance, a study in marketing at the Faculty of Management, Economics and Social Sciences of the University of Cologne shows.
Almost insulting leadership advice you may hear way too often
Leadership adviceMonday September 10, 2018 5:27AM ET
Let\'s face it: In a sea of what suppose to be great leadership advice, too many of them are \"What the hell I just read?!\" Here are some advice that sound almost insulting to an adult but you can find them around nonetheless.
CEOs paid less than peers more likely to engage in layoffs, research finds
LayoffsMonday August 27, 2018 4:54AM ET
CEOs who are paid less than their peers are four times more likely to engage in layoffs, according to research led by faculty at Binghamton University, State University of New York.
How business cycles damage learning
Business cyclesMonday August 20, 2018 5:05AM ET
New research finds doing both well is particularly difficult when firms operate in cycles, an environment that is more common than we realize.
How language boosts satisfaction and buying behaviour
Company agentsMonday August 13, 2018 5:52AM ET
The adage \"there is no \'I\' in team\" is a handy refrain used to emphasize the importance of teamwork in just about any setting, but new University of Alberta research shows that \"I\" works best alone when it comes to customer service.
How to ruin negotiations very effectively in a few easy steps
NegotiationsMonday August 6, 2018 5:48AM ET
There\'s no doubt you\'ve been in a situation when you forgot that you have business negotiations arranged. Yes, that can happen in any organization and sometimes you just can\'t postpone it. And that\'s where your troubles start.
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