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Mount Olive, N.C. store pays fines for price scanning errors

Christian Fernsby ▼ | July 17, 2020
The North Carolina Department of Agriculture and Consumer Services’ Standards Division has collected fines from a Mount Olive store because of excessive price-scanner errors.
Mount Olive
Fines   Mount Olive
“The price on the shelf and the price at the register should match,” said Agriculture Commissioner Steve Troxler. “Stores have a responsibility to make sure their pricing is accurate, and most stores pass inspection. Ones with errors face fines until they come into compliance.”

Topics: Mount Olive

The department conducts periodic, unannounced inspections of price-scanner systems in businesses to check for accuracy between the prices advertised and the prices that ring up at the register.

If a store has more than a 2-percent error rate on overcharges, inspectors discuss the findings with the store manager and conduct a more intensive follow-up inspection at a later date. Undercharges are also reported, but do not count against a store.

Penalties are assessed if a store fails a follow-up inspection. In addition to the penalties paid, the store will be subject to re-inspection every two months from the last inspection until it meets the 2-percent-or-less error rate. Additional penalties may be assessed if a store fails a re-inspection.

Following is the civil penalty that was recorded in the second quarter of 2020:

Piggly Wiggly #30 at 615 Breazeale Ave., Mount Olive, has paid $2,085 in penalties. An initial inspection in February found a 12 percent error rate based on six overcharges in a 50-item lot. A follow up inspection in March found a 3 percent error rate based on nine overcharges in a 300-item lot. The store will be re-inspected.