Italy fines BA, Etihad Airways over 'no-show' ticket rulesStaff Writer |
Air traffic Return legs of roundtrip tickets
Italy's competition watchdog fined British Airways and Etihad Airways for failing to adequately inform customers booking online that return legs of roundtrip tickets would be cancelled if they failed to travel on the outward journey.
The body said it welcomed commitments from three other airlines - Emirates, Iberia and KLM - to ensuring their rules were transparent. ■
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