Delta raises cap for voluntary flight bumping to almost $10,000Staff Writer | April 15, 2017
Delta Airlines began granting its agents the ability to offer passengers up to almost $10,000 to give up their seat on an overbooked flight.
Airline Up to $2,000 in compensation
The change will also allow gate agents to offer up to $2,000 in compensation, more than double the previous cap of $800.
The Transportation Department requires airlines compensate passengers for being involuntarily bumped from their flight, with a maximum required payment of $1,350.
Delta also reinforced the company's priority of reaching a voluntary agreement with passengers rather than involuntarily denying boarding in a memo announcing the raised compensation caps.
"If more volunteers are needed, solicit early and often," the memo stated. "Be prepared to explain options to customers traveling to their final destinations." ■