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Amazon begins refunding up to $70m in kids' app purchases

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Staff Writer | May 31, 2017
Amazon
Retail   Amazon agreed to make the refunds

Amazon has begun offering refunds of up to $70 million to consumers for unauthorized purchases made by their children using an app.

In April, Amazon agreed to make the refunds after the company decided not to appeal a District Court last year that the e-commerce powerhouse illegally billed customers for the purchases between November 2011 and May 2016.

The Federal Trade Commission said Amazon didn't inform consumers that children could make purchases inside a free game app. The children could make the purchases without a password.

In a release, the FTC said all eligible consumers should have received an email from Amazon.

Consumers can also go to a refund website or they may log into their Amazon.com account and go to the Message Center for information on requesting a refund.

The deadline for submitting refund requests is May 28, 2018.


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