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Amazon begins refunding up to $70m in kids' app purchases

Staff Writer | May 31, 2017
Amazon has begun offering refunds of up to $70 million to consumers for unauthorized purchases made by their children using an app.
Amazon
Retail   Amazon agreed to make the refunds
In April, Amazon agreed to make the refunds after the company decided not to appeal a District Court last year that the e-commerce powerhouse illegally billed customers for the purchases between November 2011 and May 2016.

The Federal Trade Commission said Amazon didn't inform consumers that children could make purchases inside a free game app. The children could make the purchases without a password.

In a release, the FTC said all eligible consumers should have received an email from Amazon.

Consumers can also go to a refund website or they may log into their Amazon.com account and go to the Message Center for information on requesting a refund.

The deadline for submitting refund requests is May 28, 2018.


 

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