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Citizens appoints Mary Ellen Baker as head of business services

Citizens FinancialCitizens Financial Group announced the appointment of Mary Ellen Baker as head of business services from August 8, 2016.

Ms. Baker, a banking veteran with more than three decades of experience, joins Citizens from PNC Financial Services Group where she most recently held the title of Executive Vice President of Enterprise Services.

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Ms. Baker previously worked for Bank of America Corporation as Head of Enterprise Resiliency and Corporate Services and Head of Technology and Operations for the Consumer and Small Business Bank.

During her career, she has led numerous strategic projects in the areas of technology and operations, including company-wide planning, new technology implementation, and crisis response initiatives.

Ms. Baker earned her undergraduate degree from Western Michigan University.

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