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Citizens announces new chief operating officer

CitizensCitizens, Inc., a financial services company, announced that it has unanimously appointed Terry Festervand as chief operating officer.
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Ms. Festervand joins Citizens with over 18 years of insurance experience at American International Group, Inc., where she was at one time the Director of Global Sarbanes Oxley Compliance (AIG Corporate, New York) and led the development and implementation of a SOX compliance program throughout AIG's worldwide operations.

Ms. Festervand brings Citizens' team expertise in coordinating publicly traded company responsibilities with insurance operations, having been an EVP, CFO at AIG (Advisor Group, Atlanta).

Other past roles within AIG include: VP Quality & Control (AIG ALICO, New York) and SVP, Treasurer and Accounting Operations (Life & Retirement, Houston), where she led the development of a compliance risk management program and the introduction of an operational risk management program.



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