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Creative staff lead to satisfied customers
Customer servicThursday October 27, 2016 5:00AM ET
Organizations in the service sector that have more creative employees enjoy higher levels of customer satisfaction, according to new research led by the University of East Anglia (UEA).
Simple and effective ways to kill productivity
ProductivityMonday October 24, 2016 4:38AM ET
While setting tasks and duties for your employees, it's easy to go too far. This is especially easy if you are a new manager or company founder.
Pain of rejection makes us more likely to commit fraud
Insurance claimsThursday October 20, 2016 4:05AM ET
People commit fraud because they are unhappy about being rejected, a study in Frontiers in Psychology has found.
How board political ideology affects CEO pay
CEOMonday October 17, 2016 4:03AM ET
A new research from the University of Notre Dame shows that corporate directors' conservative or liberal leanings influence their decisions about CEO pay.
Why we prize authenticity, but buy something else
ConsumersThursday October 13, 2016 4:23AM ET
A paper by Ordanini, Nunes and Valsesia shows that being lauded is not the same as being liked. And marketers should take it into account.
'Gut feelings' help make more successful financial traders
Financial tradersMonday October 10, 2016 4:42AM ET
Financial traders are better at reading their 'gut feelings' than the general population, and the better they are at this ability, the more successful they are as traders, according to new research.
Finding the right name for the Chinese market is not easy
Chinese consumersThursday October 6, 2016 4:30AM ET
Bringing a product to the Chinese market can be a major hurdle for a burgeoning company looking to expand abroad.
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