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'Customer is always right' may cost you dearly
Customer complainMonday September 26, 2016 4:30AM ET
"The customer is always right" is the phrase we all heard and that's the topic we take almost for granted. However, it is time to forget that 100-year old saying.
Study links entrepreneurial optimism with business success
OptimismThursday September 22, 2016 4:45AM ET
Widespread collective entrepreneurial optimism in the United States is highly predictive of the number of new venture startups and small business growth, according to a University of Oklahoma study.
Group work sounds good but it can harm memory
GroupMonday September 19, 2016 4:40AM ET
A new study by psychologists from the University of Liverpool and the University of Ontario Institute of Technology (UOIT) reveals that collaborating in a group to remember information is harmful.
Entrepreneurs - don't follow the crowd and you will succeed
CrowdThursday September 15, 2016 4:36AM ET
Few entrepreneurs and investors can resist the temptation to follow the herd into a new, "hot" market, even when they understand that it is rarely the path to riches.
When and how to hire a good chief financial officer
CFOMonday September 12, 2016 4:26AM ET
In the life of any evolving company there is time when a chief financial officer must step on board and it's better to be a good one.
Wear brown shoes and you will never get job in bank
Unacceptable deviationThursday September 8, 2016 4:17AM ET
New research from Royal Holloway's Louise Ashley, Lecturer in Management Studies has shown that investment banks are failing to hire talented young people from non-privileged backgrounds.
Why brands fail and what can you do to avoid failure
Out of businessMonday September 5, 2016 4:35AM ET
Nothing lives forever and that's the fate that can strike even the biggest brands out there. However, while some fail in an instant, some are living to span the century. So, what's the secret?
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