UPS using electronic beacons for error-proof deliveries
The initiative, known as Preload Smart Scan, is part of a suite of UPS projects that will use technology to error-proof package processing operations to ensure timely delivery and customer satisfaction.
Preload Smart Scan uses Bluetooth-enabled beacons that communicate with package-scanning devices worn by UPS employees loading packages onto vehicles.
The scanners, which read package labels, are programed to know where a package belongs in a specific vehicle.
The beacons, meanwhile, send signals that are unique to certain vehicles and their position within the vehicle.
The scanners detect those signals. If a package enters the wrong vehicle, the scanner will notify the loader of the error.
Misloaded packages waste time and money and can cause UPS to miss its service commitments.
Drivers with misloaded packages on board often have to travel miles out of their way to correct the mistakes.
But, in locations where the beacons are installed, UPS already is avoiding miles driven to re-route misloaded packages. ■
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